Find answers to common questions about our services and products
Browse through our most frequently asked questions or use the search above to find specific answers.
We offer a comprehensive range of industrial automation and electrical services including PLC programming, SCADA systems, panel design and manufacturing, motor control solutions, industrial networking, and preventive maintenance services. Our team specializes in customized automation solutions tailored to your specific industry needs.
Industrial Innovation has been serving the industrial automation sector for over 15 years. We have successfully completed numerous projects across various industries and have built a reputation for quality, reliability, and innovation in automation solutions.
We serve a wide range of industries including:
We are experienced with all major PLC brands including Siemens, Allen Bradley (Rockwell Automation), Mitsubishi, Schneider Electric, ABB, Delta, and Omron. Our technicians are certified and trained to program and maintain systems from these manufacturers.
Yes, all our products come with manufacturer warranties. Additionally, we provide extended warranty options and comprehensive maintenance contracts. Our custom-built panels and systems come with a one-year workmanship warranty, covering any issues related to our installation and programming.
Absolutely! We have strong relationships with major suppliers and distributors. Whether you need standard components or hard-to-find obsolete parts, we can source them for you. We also provide guidance on suitable alternatives if original parts are unavailable.
Yes, we provide 24/7 emergency support for critical systems. Our emergency hotline is available round the clock, and we have technicians on call who can respond to urgent situations. Response times vary based on your service agreement and location.
Project timelines vary depending on scope and complexity. A typical control panel design and build takes 2-4 weeks, while complete automation system implementation can take 4-12 weeks. We provide detailed project schedules during the planning phase and keep you updated throughout the process.
Yes, we offer comprehensive training programs for your operators, maintenance staff, and engineers. Training can be conducted on-site or at our facility and includes hands-on sessions covering system operation, troubleshooting, and basic maintenance procedures.
Our standard payment terms are:
We also offer flexible payment plans for long-term projects and established clients.
Yes, we provide free, detailed cost estimates for all projects. After an initial consultation to understand your requirements, we'll prepare a comprehensive quote that includes equipment costs, labor, installation, and any additional services. The estimate is typically provided within 3-5 business days.
We accept various payment methods including bank transfers (NEFT/RTGS), cheques, demand drafts, and online payment gateways. For corporate clients, we also accept purchase orders and can work with your company's procurement process.
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